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 We accept returns if an item is received broken or damaged in transit.  Expect a refund within 30 days- however- the customer is responsible for the shipping charges back to us.  The address is** Cassette and Video Corner . C/O Ellen Mitchell.  1550 Gay Road Apt 329 Winter Park, Fl 32789    **Our email address is ourcassetteandvideocorner@yahoo.com. **Our Phone Number is 321 458 5853.   ** We assure you that each product is inspected throughly prior to shipment. Please send us an email if an item you have received is not what you were expecting.  *We value our customers and want to strive to earn your business! Your total satisfaction is our #1 Goal!  Now accepting Paypal payments only.