Payments accepted: Major Credit Cards accepted on Site, PayPal, Google Checkout and Money Order Payments. We request buyers to be 13 years of age and up. We are not responsible for lost or broken items. All items that are in our inventory have been pretested and it is our guarantee that any item you purchase is in proper working condition. If you need to return an item to us, (as long as it is a good reason) buyer is responsible for the return shipping charges. Our email address is ourcassetteandvideocorner@yahoo.com and our phone number is 407-968-9640. We respond to any request within 24 hours. All items have been preowned unless stated "New" in the description. We do our best to give you an accurate description of our products. If you see any error in the listing please feel free to email us with your suggestion or correction. We have alot to keep track of! Sometimes a mistake may be made. We value your business and try to make our site user friendly! Thanks for stopping by today! Ellen Mitchell -Store Owner/Manager